WVC 24 - 4 - 6
§24-4-6. Procedure before commission as to violations.
Any person, firm, association of persons, corporation,
municipality or county, complaining of anything done or omitted
to be done by any public utility subject to this chapter, in
contravention of the provisions thereof, or any duty owing by it
under the provisions of this chapter, may present to the
commission a petition which shall succinctly state all the facts.
Whereupon, if there shall appear to be any reasonable ground to
investigate such complaint, a statement of the charges thus made
shall be forwarded by the commission to such public utility,
which shall be called upon to satisfy such complaint or to answer
to the same in writing within a reasonable time to be specified
by the commission. If such public utility within the time
specified shall make reparation for the injury alleged to have
been done, or correct the practice complained of and obey the law
and discharge its duties in the premises, then it shall be
relieved of liability to the complainant for the particular
violation of the law or duty complained of. If such public
utility shall not satisfy the complainant within the time
specified, it shall be the duty of the commission to investigate
the same in such manner and by such means as it shall deem
Note: WV Code updated with legislation passed through the 2013 1st Special Session
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